Head of PMO

James Douglas • Mumbai
About this role

Brief About the Client:

One of our clients, a leading organisation in the capital markets industry, is looking to hire a Head of PMO to lead its Technology Project Management Office. The role will focus on technology portfolio management, project governance, program delivery, resource planning and risk management, ensuring the successful execution of strategic technology initiatives in a complex, highly regulated environment.

Responsibilities:

  • Establish and lead a centralised Technology PMO, defining its operating model, governance frameworks, delivery standards and reporting cadence.

  • Drive critical technology projects through execution leadership, cross-functional coordination, dependency resolution and timely escalation of risks.

  • Establish portfolio management processes for project prioritisation, resource allocation, budgeting and delivery tracking.

  • Ensure technology projects adhere to organisational, regulatory, security and compliance requirements.

  • Develop consolidated project MIS, executive dashboards and reporting frameworks covering project health, milestones, risks, dependencies and budgets.

  • Partner with Engineering, Product, Infrastructure, Cybersecurity and Business teams to align project outcomes with organisational objectives.

  • Lead project risk management, issue resolution, dependency tracking and escalation governance.

  • Monitor project financials, resource utilisation, vendor performance and delivery effectiveness.

  • Drive the adoption of Agile, Waterfall and Hybrid project management methodologies across technology teams.

  • Build, lead and develop a high-performing PMO team comprising Program Managers, Project Managers and PMO Analysts.

  • Establish governance forums, steering committees and project review mechanisms with senior leadership.

  • Maintain technical oversight of engineering discussions, architecture dependencies and technology delivery challenges, constructively challenging teams to ensure effective execution.

  • Continuously improve project delivery maturity, operational efficiency and execution excellence.

Qualifications:

  • 18+ years of experience in technology, program management or PMO leadership roles.

  • Minimum 7+ years of experience leading enterprise PMO functions and large-scale technology programs.

  • Mandatory engineering background, with a strong understanding of technology development and delivery.

  • Proven experience managing complex technology portfolios spanning application development, infrastructure, cybersecurity, cloud and digital transformation.

  • Strong understanding of project governance, portfolio management, budgeting, vendor management and resource planning.

  • Experience in BFSI, capital markets, stock exchanges, fintech or other highly regulated environments is preferred.

  • Demonstrated ability to manage cross-functional teams and multiple concurrent strategic programs.

  • Strong stakeholder management and executive communication skills, with the ability to engage senior technology and business leadership.

  • Experience establishing project governance frameworks, executive reporting mechanisms and delivery KPIs.

  • Strong expertise in project risk management, financial oversight, capacity planning and dependency management.

  • PMP, PgMP, PRINCE2, Agile, Scrum or equivalent project management certifications are preferred.

  • A strategic, data-driven and execution-oriented mindset, with the ability to drive accountability across teams in a high-pressure environment.

Location: Mumbai

Reporting To: Chief Technology Officer (CTO)

Skills

Agile Methodology, Budgeting, Capacity Planning, Compliance Management, Cross-Functional Coordination, Delivery Tracking, Dependency Management, Executive Communication, Financial Oversight, Hybrid Project Management, Leadership, Program Delivery, Project Governance, Project Prioritisation, Resource Planning, Risk Management, Stakeholder Management, Technology Portfolio Management, Vendor Management, Waterfall Methodology